Halyna
Front Desk Receptionist
Halyna is a friendly and dedicated Front Desk Receptionist who enjoys being part of the Highland Physio and Rehab team. She is passionate about supporting patients by assisting them with booking appointments, billing, and ensuring their needs are always met. She loves the cozy, kind, and welcoming atmosphere of the clinic and is happy to contribute to a positive experience for the clients.
Outside of work, she enjoys painting, creating cartoon animations, and making illustrations, as well as reading books and traveling, which inspire her creativity and attention to detail.
Your Top Questions, Answered Here
Commonly Asked Questions & Answers
Have a question or curious to know what to expect? We have your questions answered!
Wear comfortable clothing that allows us to access and move the area being treated, and bring any relevant referrals, imaging reports or insurance information with you.
Your first visit includes a full assessment, a discussion of your goals and the start of a treatment plan that is personalized for you.
Yes. We direct bill most major insurance providers so that you only pay the portion that is not covered by your plan.
That depends on your condition and your goals. Your therapist will review a recommended number of sessions with you after the initial assessment.
Initial assessments usually run 45 to 60 minutes, and follow-up treatments are typically 30 to 45 minutes.
Not at all. You can start your treatment even before your test results. Our healthcare professionals will do thorough assessments with you and make their diagnosis to plan your treatment. Upon receiving your test results, bring a copy to your therapist.
