
Zippy Rajpoot
Clinic Director & Owner | Senior Physiotherapist
Our experienced team is committed to providing quality, patient-centered care with
compassion and
expertise.

Clinic Director & Owner | Senior Physiotherapist

Registered Physiotherapist

Registered Physiotherapist

Registered Physiotherapist

Registered Massage Therapist

Registered Massage Therapist

Registered Massage Therapist

Registered Acupuncturist and Traditional Chinese Medicine Practitioner Bachelor of Medicine, 1998

Admin

Front Desk Receptionist
Clinic Director & Owner | Senior Physiotherapist
Special Interest in Vestibular Rehab, Concussion Rehab, Stroke rehab, Schroth treatment for scoliosis, and Acupuncture.
Zippy is a Registered Physiotherapist with the College of Physiotherapists of Ontario. She holds a Master’s Degree in Physiotherapy in Neurology and has 12 years of experience in the field. She has completed several advanced-level courses such as the Spinal Maitland course, Manual therapy courses, TMJ course, McKenzie Level A, Acupuncture courses, Schroth Therapist course, Concussion course, Vestibular therapy course, and the advanced level course, External pelvic course for incontinence, Diastasis Recti Abdominis course, and the NDT course for stroke condition.
Initially Zippy likes to spend time educating patients about their condition. Afterward, she implements different manual therapy techniques including Maitland (mobilization of joints), Mulligan techniques, Active release technique, Muscle energy techniques, NKT treatment principles, modalities, and soft tissue to treat the dysfunction. She had a great experience working in the hospital with orthopaedic and neurological patients and also in private clinic settings. Zippy has worked in high-paced multidisciplinary clinics in Toronto and Mississauga. She moved to Waterloo in 2021 and thrives to serve this community. She is a strong believer in continuing education, and she is planning to extend her scope of practice to pelvic floor health.
Zippy is very passionate about health care and looks forward to assessing and evaluating factors that contribute to her patient’s well-being. Therefore, she creates specific tailor-made treatment plans that are unique according to her patient’s health problems to help them on their road to recovery. She has a keen interest in helping those suffering from chronic dizziness or imbalance and working with them via her treatment plans to help them return to their usual activities and daily life in an effective and preventative manner for the long term.
Registered Physiotherapist
Rajvi is a dedicated, compassionate, and highly organized physiotherapist who brings both expertise and empathy to her practice. Her calm and understanding nature creates a welcoming environment for clients of all ages, making her a trusted professional in the field. Rajvi believes in working with precision and strives for perfection in everything she does, ensuring each client receives individualized and effective care.
Rajvi completed her Bachelor of Physiotherapy in 2015 from KK Sheth Physiotherapy College in Gujarat, India. She further advanced her knowledge by earning a Post Graduate Diploma in Health Care Administration and Service Management in 2020 from Conestoga College, Canada. Her educational background equips her with both clinical and administrative insight, allowing her to deliver holistic and well-coordinated physiotherapy services.
She is experienced in treating a variety of conditions across orthopedic, neurological, and general rehabilitation needs, with a strong focus on patient-centered care.
Rajvi emphasizes clear communication, collaborative goal-setting, and long-term wellness strategies to support her clients’ recovery journeys. Outside the clinic, Rajvi enjoys exploring and trying new vegetarian recipes. Her love for food is matched by her curiosity and joy in discovering flavors from around the world.
Registered Physiotherapist
Surabhi is an experienced, highly skilled, and compassionate physiotherapist. The one motivation for choosing physiotherapy as her profession is deeply rooted in her desire to make a positive impact on people’s lives. She believes that “You’re never too old or too young” to start physiotherapy if you’re experiencing a problem, as Surabhi has seen clients that are 5 months old to 95+ years old. She has experience with a variety of different needs, including those with orthopedic, neurological, and cardiovascular, and sports & fitness conditions. She is trained in pain-relieving treatments like therapeutic tapping, cupping, electromodalities, instrument-assisted soft tissue mobilization, and manual therapy.
Surabhi completed her Bachelor of Physiotherapy in 2017 from SPB College, India, and her graduate diploma in Fitness and Health Promotion in 2021 from Conestoga College, Canada. She prioritizes a holistic approach with a balance of manual therapy, exercises, patient education and prevention strategies. By building on collaboration, trust, and active listening, Surabhi supports clients to reach their physiotherapy goals. Outside of the clinic, you can find Surabhi exploring new places and plates all around the world, capturing them in memories.
Registered Physiotherapist
Pranita Mahadik, BPT, PT, is a Registered Physiotherapist with experience in outpatient orthopaedics, hospital rehabilitation, and long-term care. She provides evidence-based, patient-centred care for individuals experiencing pain, stiffness, weakness, mobility limitations, and challenges following injury or surgery.
Pranita takes the time to understand each patient’s symptoms, movement patterns, functional limitations, and personal goals before developing an individualized treatment plan. Her approach combines hands-on manual therapy, therapeutic exercise, mobility training, education, and appropriate modalities to support recovery and long-term function.
Pranita has treated a wide range of musculoskeletal conditions and developed rehabilitation programs focused on improving strength, mobility, and function.
Pranita holds a Bachelor of Physical Therapy from MGM Institute of Health Sciences and a Diploma in Fitness and Health Promotion from Fleming College. She has completed additional professional training in the Canadian healthcare system and Clinical Orthopaedic Manual Therapy, and passed the Ontario Clinical Exam – Clinical Component in 2025.
Her goal is simple: to help you understand your condition, feel confident in your recovery, and make meaningful progress toward moving comfortably and getting back to the activities you enjoy.
Registered Massage Therapist
Special Interest in Deep Tissue Massage, Myofascial Release, and Sports Massage.
Orest is a Registered Massage Therapist with the College of Massage Therapists of Ontario. He has worked with recreational and competitive athletes as well as with clients managing long-standing postural and stress-related tension.
His sessions combine deep tissue work, myofascial release and trigger point therapy, always at a pressure the client is comfortable with. Orest also provides stretching and self-release advice so the benefits of each session carry over between appointments.
Registered Massage Therapist
Dimpy Verma is a Registered Massage Therapist affiliated with the Registered Massage Therapy Association of Ontario (RMTAO) and with the College of Massage Therapists of Ontario (CMTO). She graduated from the Royal Canadian College of Massage Therapy in Toronto in 2025.
Dimpy is dedicated to helping clients improve their physical health and well-being through an outcome-driven plan. Dimpy can incorporate a variety of techniques, including Swedish massage, Deep Tissue Therapy, Myofascial release, Remedial Exercises, and Trigger Point Therapy to create effective and individualized care plans for a diverse range of patients.
Because of her background in physiotherapy as well, her approach is rooted in a deep understanding of anatomy and biomechanics. She is also great at treating musculoskeletal conditions such as chronic pain, sports injuries and stress-related tension.
When she is not in the clinic, you’ll likely find her outdoors with her family, camping, reading about health and wellness, or practicing yoga.
Registered Massage Therapist
Liam graduated from the Massage Therapy program at Conestoga College in 2026 and is a Registered Massage Therapist with the College of Massage Therapists of Ontario. He was drawn to massage therapy through his interest in helping people better understand and manage their physical health through a hands-on, client-centred approach.
Liam works with clients with a variety of needs, including muscle tension and discomfort, activity-related aches and pains, mobility concerns, and general relaxation and recovery.
He tailors each treatment to the individual, taking into consideration their needs, goals, and comfort level. His approach focuses on providing effective, personalized care to help clients reduce discomfort, improve mobility, and feel their best.
Outside of the clinic, Liam enjoys skiing, hiking, and spending time outdoors. He also enjoys creative pursuits such as drawing.
Registered Acupuncturist and Traditional Chinese Medicine Practitioner Bachelor of Medicine, 1998
Yong received his Bachelor of Medicine degree in Acupuncture and Moxibustion from Shandong University of Traditional Chinese Medicine in China in 1998 after five years of study. He had been practicing acupuncture and traditional Chinese medicine for 19 years in two hospitals (Tai-an Hospital of Traditional Chinese Medicine and Affiliated Hospital of Shandong University) as an acupuncturist and traditional Chinese medicine doctor before he settled in Canada in 2017.
Yong is currently registered at CTCPMAO (The College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario) as an acupuncturist and traditional Chinese medicine practitioner. He is also registered as a non-active acupuncturist and traditional Chinese medicine practitioner with CTCMA (College of Traditional Chinese Medicine Practitioners and Acupuncturists) in British Columbia. Yong has more than twenty years’ experience helping his patients improve their health and well-being, especially in the following fields:
Yong enjoys being with his patients. It has always been a meaningful and rewarding career for him, especially when his patients get well and recover after his treatment.
Admin
Tanya Jain – I enjoy meeting new people and helping create a welcoming and organized environment where every patient feels comfortable from the moment they arrive. I believe that kindness, patience, and attention to detail can make a meaningful difference in someone’s experience. Whether it’s answering questions, coordinating appointments, or assisting patients during their visit, I’m always happy to help make the process as easy and comfortable as possible.
Outside of work, I enjoy exploring new places, listening to music, and spending quality time with family and friends. I also love trying new cafés and restaurants and believe that continuous learning and new experiences help me grow both personally and professionally.
Front Desk Receptionist
Halyna is a friendly and dedicated Front Desk Receptionist who enjoys being part of the Highland Physio and Rehab team. She is passionate about supporting patients by assisting them with booking appointments, billing, and ensuring their needs are always met. She loves the cozy, kind, and welcoming atmosphere of the clinic and is happy to contribute to a positive experience for the clients.
Outside of work, she enjoys painting, creating cartoon animations, and making illustrations, as well as reading books and traveling, which inspire her creativity and attention to detail.
Your Top Questions, Answered Here
Have a question or curious to know what to expect? We have your questions answered!
Wear comfortable clothing that allows us to access and move the area being treated, and bring any relevant referrals, imaging reports or insurance information with you.
Your first visit includes a full assessment, a discussion of your goals and the start of a treatment plan that is personalized for you.
Yes. We direct bill most major insurance providers so that you only pay the portion that is not covered by your plan.
That depends on your condition and your goals. Your therapist will review a recommended number of sessions with you after the initial assessment.
Initial assessments usually run 45 to 60 minutes, and follow-up treatments are typically 30 to 45 minutes.
Not at all. You can start your treatment even before your test results. Our healthcare professionals will do thorough assessments with you and make their diagnosis to plan your treatment. Upon receiving your test results, bring a copy to your therapist.